SOCIAL
We work to create an environment and community where no one is left behind.
Respect for Human Rights
Human Rights Policy
The Human Rights Policy pledges I-ne Group’s commitment to human rights. In line with the policy, we will respect human rights as part of our commitment to a sustainable world.
Human Rights Due Diligence
In accordance with the UN’s Guiding Principles on Business and Human Rights, we have established organizational frameworks and processes to identify, prevent, and mitigate the potential adverse impacts of our business activities upon human rights. The processes are described below.
Human rights policies
Human Rights Due Diligence
- Identify, analyze,
and evaluate adverse
impacts on human rights - Prevent, mitigate,
and redress
the adverse impacts - Track effectiveness
of measures taken - Publicize findings
Grievance and remedy mechanisms
■ Identify, analyze, and evaluate adverse impacts on human rights
Acknowledging that human rights can be impacted by business activities across our value chain,* we have listed such potential impacts as part of our human rights due diligence. For this process, we referred to Caux Round Table Japan’s list of human rights issues in the cosmetics and daily goods sector and the Ministry of Justice’s information about sectors where enterprises should respect human rights (in a ministry publication whose title translates as “business and human rights guidance for today’s enterprises”), both of which are derived from the United Nations Environment Programme Finance Initiative’s Human Rights Guidance Tool for the Financial Sector.
* Such impacts include forced labor, child labor, violation of freedom of movement and residence, excessive or unreasonable work hours, harassment, discrimination, an unsafe or unhealthy workplace, violation of freedom of association, violation of right to social security, violation of privacy rights, violation of freedom of expression, lack of equal pay for equal work, adverse environmental impacts, threats to children’s health or safety, violation of the rights of indigenous communities, violation of intellectual property rights, non-payment of due wages, threats to consumer health and safety, and bribery or other forms of corruption.
Using interviews and other methods, our corporate divisions have ascertained the adverse human rights impacts that could occur in our value-chain. From their findings, we have assessed the probability that the potential human rights impacts will occur and the severity of the impacts in question. A third-party expert reviewed country-specific human rights impacts relevant to our production locations, human rights impacts linked with the production of palm oil used in our mainstay shampoos, conditioners, and body soaps, and our measures for preventing and mitigating the impacts. Considering the results of this third-party review and a broad range of other factors, we identified the human rights impacts to prioritize for prevention, mitigation, and redress.
■ Prevention, mitigation, redress
We prevent, mitigate, and redress the human rights impacts identified as high-priority as follows.
| High-priority human rights impacts | Current measures |
|---|---|
| Human rights violations in the supply chain (in particular, child labor, forced labor, and violation of the rights of indigenous communities in palm oil plantations) |
|
| Harassment and discrimination of all kinds |
|
| Threats to consumers’ privacy rights and their health and safety |
|
| Adverse environmental impacts |
|
A third-party expert reviews our processes for identifying, preventing, mitigating, and redressing human rights impacts, especially those we have identified as high-priority. We will continue to periodically review potential and actual impacts on human rights across our value chain, identify high-priority human rights impacts, and address them as necessary.
■ Tracking the effectiveness of measures taken, publicizing the findings
We will monitor the effectiveness of the measures we have taken to prevent, mitigate, and redress adverse human rights impacts and publicize the information on our website.
Our latest findings are available on theSupply Chain Management websection.
Access to redress
Our grievance mechanism consists of a consultation service and compliance whistleblowing hotline that can be used for reporting concerns about human rights.
■ The consultation service and whistleblowing hotline available to supply-chain partners, other external stakeholders, and the general public
A consultation service and whistleblowing hotline are available to supply-chain partners, other external stakeholders, and the general public. Inquiries can be made anonymously. We protect whistleblowers and their personal information, ensuring that whistleblowers never experience retaliation for whistleblowing.
We respond promptly to inquiries made on the hotline after ascertaining and investigating the facts in question.
In the year ended December 2025, the hotline received one complaint about human rights.
Consultation service and whistleblowing hotline for reporting compliance concerns
■ Consultation service and whistleblowing hotline for employees
We provide an internal whistleblowing hotline for all officers and employees (including part-time workers and temporary staff) in I-ne Group. The hotline includes an internal system (in which the inquiry is handled internally) and an external system (in which the inquiry is handled by an external law office). Inquiries can be made anonymously. We protect whistleblowers and their personal information, ensuring that whistleblowers never experience retaliation for whistleblowing.
When concerns are raised on the hotline, the Internal Audit Office seeks legal advice and conducts an inquest. The matter is then adjudicated in line with our internal rules.
To make the whistleblowing hotline more effective, the outcomes of all inquiries are reported as and when to the Compliance and Risk Management Committee (chaired by the President & CEO) after ensuring the anonymity of the whistleblower.
In the year ended December 2025, the hotline received no complaints about human rights.
Participating in external initiatives for human rights
We have endorsed the UN Global Compact. We are also members of subcommittees of the Global Compact Network Japan, including those on human rights due diligence, human rights education, and supply chains. We participate in expert-led lectures and workshops to improve awareness about respect for human rights and about human rights due diligence.
With Our Employees
Commitment to Workers’ Rights
・Equal pay for equal work
We commit to equal pay for equal work. In remuneration, promotion, and appraisals, we never discriminate based on the person’s race, skin color, sex, language, religion, political or other opinion, national or social origin, property, birth, or other status, or for any similar reason.
・Improving the working environment
We respect workers’ rights by, among other things, prohibiting long work hours, providing a living wage, and ensuring worker safety. We provide a workplace environment that celebrates workers’ diversity and autonomy, ensuring wellness and peace of mind.
・Preventing use of child labor
Our employment regulations state the following: “From among willing candidates who are at least 18 years of age, the Company hires those who pass the necessary screening process.” Before hiring a candidate, we check their age as stated on public ID documents to prevent the use of child labor.
Response to Health and Safety Risks
・Establishment of the Employee Wellness Committee
As part of our commitment to employee wellness, we have established the Employee Wellness Committee. This committee designs structures for workplace wellness, democratically incorporating the ideas of employees. In this way, the committee helps create a positive and happy workplace environment, one that values work-life balance and employee wellness. Committee about stress assessment methods, effective rest practices, and measures for preventing outbreaks of infectious diseases.
Supply Chain
Supply Chain Philosophy
The I-ne Group's mission statement is "We are Social Beauty Innovators for Chain of Happiness".
The Chain of Happiness for our suppliers is expressed in the following words:
Chain of Happiness for our business partners
We strive to build a collaborative relationship with our business partners who share the same aspiration of enriching the lives of our customers. Through mutual respect and maximizing each other's strengths, we aim to create a bond that promotes growth and prosperity.
Our commitment extends beyond our individual organizations as we continue to work diligently to pursue mutual prosperity as partners through multifaceted initiatives. This commitment not only benefits our customers, but also our business partners and their families."Based on the above MISSION, we have established a Supply Chain Policy to raise awareness and promote understanding among new and existing suppliers to pursue the mission throughout our entire supply chain.
Using the Sedex platform
In October 2023, we joined the Supplier Ethical Data Exchange (Sedex), a non-profit organization that offers a collaborative online platform for sharing responsible sourcing practices. We use the Sedex platform to collaborate with our suppliers and work towards minimizinge social and environmental risks in our supply chains, including the risk of corruption.
See the Japanese website for more information
With Local Communities and Society
Our Approach to Community and Social Contribution
See the Japanese website for more information